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  1. Intercon Solutions featured in Adweek
  2. Intercon Solutions compared to Google and Facebook - MSNBC
  3. Intercon CEO featured on MSN Careers and Career Builder
  4. Bit By Bit - Intercon Solutions featured in Recycling Today.
  5. Intercon Solutions featured on Save my Planet, part of the Live Well National HD Network
  6. Intercon featured in "This week in Chicago" Time Out Chicago
  7. Earth911 - What really happens to your ewaste
  8. Computer User - THE RESPONSIBLE LEADER IN e-WASTE RECYCLING
  9. Intercon Solutions featured in The Wall Street Journal
  10. Illinois Passes Lofty E-cycling Legislation
  11. SkinInc: Intercon Solutions is greening the spa and salon industry
  12. Maximum PC - The Story of E-Waste and Intercon Solutions
  13. CBS - Protect against Identity Theft with Intercon Solutions
  14. ABC Live Green with Hosea Sanders “Truly Green Recycling – Intercon Solutions”
  15. Recycling Today - Intercon recycles EPS, foam and light gauge plastics
  16. Intercon Solutions featured speaker at Upcoming Indiana Recycling Coalition Conference
  17. Spring Cleaning with Intercon Solutions - in Computer User
  18. Intercon Uses Reverse Engineering to Recycle Styrofoam
  19. Are You in the Pallet or the Recycling Business? Introducing E-Recycling: The Fastest Growing Segment of the Recycling Industry
  20. Company designs machine to recycle polystyrene
  21. MSPAlliance Launches E-Recycling Program for Global Membership
  22. ABC Action News - Intercon Processes for green awareness and e-waste recycling drive
  23. Investors Business Daily - Leaders & Success - Intercon Solutions
  24. Chicago Tonight /WTTW Channel 11 - Intercon Solutions processing for the manufacturing industry
  25. Deborah’s Place 2010
  26. Recycling Today.com – Intercon Solutions Receives OHSAS 18001 Certification
  27. TBO.com – Recycling electronics today
  28. Intercon Solutions goes to the forefront of Safety
  29. WGN – DTV Transition Special - Recycling
  30. Tossing out your old TV, Properly
  31. Intercon takes giant steps to save the environment
  32. Intercon Representative Ossie Ally Helps Innisbrook Go Green on Fox 13
  33. The Recycling Newspaper – American Recycler features Intercon Solutions
  34. International Herald Tribune / Global Edition of the New York Times / Featured Top Processor - Intercon Solutions
  35. The Green Way to Throw out E-Waste, NBC National Evening News with Brian Williams
  36. Chicago Tribune - Old ways of destroying electronic waste are being thrown out
  37. TV Recycling that is good for environment.  ABC 7 - Chicago
  38. Top Processor Intercon Solutions recycles for Wisconsin
  39. Computer Clean Up – E-cycling Near You
  40. SouthTown Star - Intercon handles E-Waste Spring Clean Up Event
  41. Star Tribune - Minnesota / Intercon is a solution
  42. Shape Magazine - Green is the new pretty
  43. Label it: The Earth Day Challenge – Whitley County
  44. Schererville Community News – What do I do with my old electronics?
  45. Chicago SunTimes.com - Intercon Solutions nominated for Innovation Award
  46. Discovery Channel - Things we love to hate
  47. Chicago Sun Times August 2007
  48. Intercon Solutions Plans Program to Raise Environmental Awareness
  49. The News Tribune.com - Every speck of your trash is this company's treasure
  50. American Recycler - A Closer Look
  51. Recycling Today - Disassembly Line
  52. The Today Show with Lester Holt
  53. Interactive Media - It's Not Easy Being Green
  54. May 11th, 2007 - WYCC-TV
  55. The Norman Transcript.com - Chicago Heights recycler reverses manufacturing
  56. A Handbook for Earth Friendly Living by Crissy Trask - It's Easy Being Green
  57. Columbia Tribune.com - Electronics recycler stays ahead of U.S. curve
  58. Chicago Business.com - On the Other End of the Line
  59. Waste News.com - Intercon Solutions names Travis Griggs wireless recycling chief
  60. Recycling Today?s Plastics Recycling Conference - Electronic Recovery
  61. Electronic waste piling up in Illinois, around the world
  62. Office and Commercial Real Estate Magazine - Recycling Electronics
  63. The Business Connection - A Message from the President
  64. E-Prairie.com - We Recycle Aluminum Cans, Plastic; Why Not Cell Phones, Computers?
  65. Intercon Solutions to Update Facility
  66. Firm turns recycling practices up a notch
  67. Fermilab "Best in Class" for Program to Reduce E-waste
  68. Public Works Magazine - The cost of e-waste
  69. DailySouthTown.com - Electronics recycling
  70. TechOnLine.com - Recycling e-waste
  71. Crain's Chicago Business - Stamp of approval
  72. Chicago Sun-Times - P.C. PC disposal
  73. Biz Tech Magazine - Forgotten, But Not Gone
  74. First Business - Profit from Old PC's
  75. Recycling Today - Intercon Solutions adds plant
  76. The Star - Electronic recycler expands with move to Chicago Heights
  77. Chicago Sun-Times - De-Lightful Move
  78. Solid Waste & Recycling - Intercon Solutions moves US plant
  79. Waste News.com - Illinois e-waste recycler moves to new facility, expands capacity
  80. RecyclingToday.com - Electronics Recycler Opens New Facility
  81. Information Security & Product Destruction News - Electronics Recovery
  82. ICCM Weekly - Environmental CRM: Toward a Corporate "Recycling Mindset" for Retired Assets
  83. UPI Technology News - Old mobile phones a hazard
  84. Red Streak - Old PCs not just high-tech landfill fodder
  85. Norton E-Zine - Are Recycled PCs Harming the Earth?
  86. IAER Electronics Recycling Newsletter
  87. Tin Technology - Making a business out of e-waste
  88. Fermilab - Recycle Electronic Waste
  89. RecyclingToday.com - Intercon Solutions Launches Online Electronics Recycling Resource
  90. CBS2chicago.com - High Tech Trash
  91. Waste News - E-recycling Industry Continues Evolution
  92. Crain's Chicago Business - Intercon Solutions Recycling Division
  93. Business Xpansion Journal - Recycling Old Computers?
  94. The Star Newspaper - Donate or recycle those old computers
  95. Computer Dealer News - Canada's e-waste problem needs a cleanup
  96. TechTarget.com News - Where old servers go to die
  97. An intimate look at being "green"
  98. Brian Brundage, CEO

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ICCM Weekly - August 24th, 2004

Environmental CRM: Toward a Corporate "Recycling Mindset" for Retired Assets

By: Rani Averick

The piles of old PCs taking up precious space in company storage rooms are occupying prominent slots on legislative agendas as well. Out-of-use electronics such as PCs, monitors, and telecommunications equipment pose an environmental hazard due to their toxic components, and regulations are on the rise to keep them out of landfills and out of the municipal waste stream.

As old equipment accumulates, IT managers face a growing need to adopt best end-of-life practices to protect their companies from environmental liabilities, and to avoid negative publicity. Recycling is an increasingly important component of end-of-life asset management.

End of Lifecycle Issues: Poison, Politics, Penalties & Privacy

End-of-life management decisions should take into account various concerns related to electronic waste. Environmental, political, legislative, and data privacy issues are among the factors that shape best practices.

Environmental and health hazards

Hundreds of millions of pieces of electronic equipment will reach the end of their useful life over the next five years. Equipment that is land filled, crushed, broken, shredded or incinerated can potentially release toxins and carcinogens into the environment. For example, an estimated 40% of lead in landfills comes from leaded glass of CRT monitors, lead soldering on circuit boards, and other discarded electronics. Among other toxins are mercury in flat panel monitors, printed circuit boards, mobile phones, batteries, relays, and switches; cadmium in semiconductors, chip resistors, and infrared detectors; and brominated flame retardants in circuit boards and plastics.

Exporting the problem

Political and legal controversy has arisen over the fifty to eighty percent of electronics collected for 'recycling' that are exported to Asia, where there are limited resources to ensure proper handling consistent with environmental protection and worker safety. This controversy is highlighted in a revealing documentary 'Exporting Harm,' produced by the Basel Action Network and the Silicon Valley Toxics Coalition, and is the ongoing focus of political and environmental activist organizations.

Legal liability

In the US, hazardous waste laws specify that an organization that generates more than 100 kilograms a month (approximately 220 pounds) of hazardous waste must dispose of it in a legally approved manner. And, in some cases, an organization may be held liable for an indefinite period if it generates hazardous waste that is subsequently mishandled by a contractor.

New and pending legislation aims specifically at electronic waste. The EU has already passed key e-waste measures, and, according to the Gartner Group, 24 new laws are currently under consideration by various US cities and states. The clearly emergent trend is toward an increase in regulations to protect against toxic e-waste, and to prevent its export to Asia.

Data security and privacy

Security of corporate data and compliance with financial and medical privacy laws - such as such as the Gramm-Leach-Bliley Act (GLBA) and the Health Insurance Portability and Accountability Act (HIPAA)- have become key issues for end-of-life asset management. Old PCs that are resold or improperly discarded could have recoverable data on their hard drives, and potential unauthorized data disclosure and legal violations could result.

Storage costs

Many companies pay the cost of doing nothing by continuing to store out of use equipment. Tying up valuable office and warehouse space in this way is an expensive proposition in terms of rent and real estate taxes.

Risk Mitigation and 'Green' Public Relations

It is important not to underestimate the potential costs of mishandling electronic waste, such as penalties, lawsuits, and negative publicity. According to the Gartner Group's Frances O?Brien, "Many enterprises have paid a high price in costs, regulatory fines, bad publicity and even litigation, when their PCs turned up in landfills or third-world countries, or when confidential data was recovered from hard drives that had not been properly sanitized."

As important are the benefits of risk mitigation and goodwill generated among customers and employees when end-of-lifecycle assets are handled in a 'green,' environmentally responsible manner. Green-minded decision-making aligned with overall corporate needs and objectives is good business.

Recycling as a Best Practice

In the recycling process, out of use electronic equipment is demanufactured (taken apart), and its base metals, plastics, and chemical components become reusable materials for smelters, refiners, and chemical companies. Instead of entering the waste stream or contaminating the environment, the equipment becomes feedstock for manufacturing new products.

Electronics recycling is an emerging industry; both its physical and legal infrastructure are in the process of being built. The basic business model, however, is straightforward. The recycler?s freight, storage and labor costs are measured against the value of the base components that they process, and clients are charged accordingly. True electronics recycling does not usually come free and the expense should be factored into total cost of ownership.

Your goal in adopting recycling for end of life assets is to be released from all liability. Be sure to estabWhen selecting a recycler, do thorough due diligence by verifying that the vendor:lish internal practices that support that goal. Securely wipe the hard drives of PCs destined for retirement. Designate an area to temporarily store and track end of life equipment. Establish an audit trail for each piece of equipment that you send out for recycling, and get a Certificate of Recycling from your vendor for all of your equipment that they process.

When selecting a recycler, do thorough due diligence by verifying that the vendor:

  • Works within an ISO 14001 Certified Environmental Management System
  • Uses refiners, smelters, and other business partners who work within environmental guidelines
  • Can give excellent client references
  • Uses clean demanufacturing methods that do not release toxins into the work environment
  • Does not allow parts or equipment to be land filled or exported to Asia
  • Provides a Certificate of Recycling for all items processed
  • Has regular audits of their facility by a third party

The expense of electronics recycling must be measured against the potential costs of penalties, litigation, negative publicity, or data security breaches resulting from improper e-waste disposal. An environmentally sound end-of-life strategy will pay off in risk mitigation and company goodwill, not to mention the positive impact on our global environment.

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